Official Documents

Privacy Policy GT99 – Player Personal Data Protection

GT99 values your privacy. This document clearly explains how your personal data is collected, used, protected, and managed throughout your use of our platform.

Updated: January 2026

How GT99 Protecting Your Data

Six core pillars of personal data protection that form the foundation of GT99's Privacy Policy and our players' trust.

256-Bit SSL Encryption

All data transmitted between your device and gt99's servers is protected using industry-standard 256-bit SSL encryption. This ensures that your personal and financial information cannot be read by unauthorized parties while in transit.

Strict Access Control

Only authorised GT99 staff may access players' personal data, and only for required purposes. All access is logged and regularly audited to ensure no misuse occurs within the organisation.

Malaysia PDPA Compliance

GT99 operates in full compliance with the Malaysia Personal Data Protection Act 2010 (PDPA). All processes relating to the collection, storage, and use of players' personal data comply with the legal requirements set by the Malaysian government.

No Sale of Data to Third Parties

GT99 does not sell, rent, or disclose players' personal data to any third party for marketing or commercial purposes without your explicit consent. Your data belongs to you and will be treated with full respect.

Secure Data Storage

Personal data is stored on servers equipped with multi-layered firewalls and intrusion detection systems. Data backups are performed regularly and stored in secure locations with strictly limited and controlled access.

Data Collection Minimisation

GT99 only collects personal data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information, and data that is no longer needed will be deleted according to our established data deletion schedule.

1Introduction and Scope of This Privacy Policy

GT99 ("we", "Platform", or "GT99") is committed to protecting the privacy and security of all users' personal data on our platform. This Privacy Policy clearly explains how we collect, process, store, and protect your personal information when you use the GT99 website and services.

This document is drafted in accordance with the provisions of the Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By registering or using the GT99 platform, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to all registered players, website visitors, and anyone who interacts with the GT99 platform in any way. Please read this document carefully and contact our support team if you have any questions.

2Types of Personal Data Collected

GT99 collects various categories of personal data depending on how you interact with our platform. Below is a summary of the types of data we collect:

Data Category Example Information Primary Purpose
Identification Data Full name, date of birth, identity card number Identity verification (KYC)
Contact Data Email address, phone number, residential address Account and support communications
Financial Data Bank account details, deposit and withdrawal transaction records Payment processing and AML compliance
Technical Data IP address, device type, web browser, session data Account security and fraud detection
Game Data Game records, betting history, bonus activity Regulatory compliance and responsible gaming
Behavioural Data Pages visited, time spent, clicks and interactions User experience improvements

3How We Collect Your Data

GT99 collects personal data through several different channels as you interact with our platform:

  • Account Registration: Information you provide during the new account registration process, including your name, email, and contact details.
  • KYC Process: Identity verification documents such as copies of your national ID, passport, or utility bills submitted for account verification purposes.
  • Financial Transactions: Information associated with deposits and withdrawals, including bank account or digital wallet details used.
  • Platform Usage: Data automatically generated when you use the platform, including activity logs, game records, and session information.
  • Communications with Support: Information you share when communicating with the gt99 customer support team via live chat or email.
  • Cookies and Tracking Technologies: Data collected via cookies, web pixels, and similar tracking technologies as you browse the platform.

GT99 does not collect data from public sources or third parties without your knowledge, except in situations required by law such as sanctions list checks by regulatory bodies.

4Purpose of Personal Data Use

GT99 uses collected personal data solely for legitimate and transparent purposes. Each category of data is used only for its relevant purpose and does not exceed the stated requirements:

  • Account Management: To register, verify, and manage player accounts, including processing login requests and account recovery.
  • Payment Processing: To process deposits, withdrawals, and other financial transactions securely and accurately.
  • Regulatory Compliance: To fulfill legal obligations including identity verification (KYC), anti-money laundering (AML) compliance, and reporting to authorities when required.
  • Platform Security: To detect and prevent fraud, unauthorized access, bonus abuse, and activities that violate the platform's terms.
  • Responsible Gaming: To monitor gaming patterns, identify signs of problem gambling, and enforce limits set by players.
  • Service Communications: To send important notices related to your account, terms updates, security alerts, and customer support responses.
  • Service Improvements: To analyze usage patterns in order to improve user experience, platform performance, and game offerings.

GT99 does not use your personal data to make automated decisions that materially affect you without human involvement, except within fraud detection systems which are subject to subsequent manual review.

5Data Sharing with Third Parties

GT99 does not sell or disclose players' personal data to third parties for marketing or commercial purposes. However, in certain limited situations, we may need to share information with the following parties:

  • Payment Service Providers: Approved financial institutions and payment processors to facilitate secure deposit and withdrawal transactions.
  • Game Software Providers: Licensed gaming technology providers that require basic player information for game operation purposes.
  • Regulatory Authorities: Regulatory bodies, law enforcement agencies, and government authorities when required by applicable law.
  • Technical Service Providers: Companies that provide the technical infrastructure, hosting, cybersecurity, and analytics services required for platform operations.

All third parties that receive gt99 player data are required to comply with strict data protection standards and may only use such information for purposes explicitly authorized by contract.

6Cookies and Tracking Technologies

GT99 uses cookies and similar tracking technologies to enhance your browsing experience, secure login sessions, and analyse platform usage patterns. Cookies are small text files stored on your device when you visit our platform.

  • Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how users interact with the platform to help us identify areas for improvement.
  • Functional Cookies: Stores user preferences such as language, display settings, and other preferences to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand platform traffic, visit sources, and usage patterns on an aggregate, non-identifiable basis.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and user experience of the GT99 platform.

7Data Security Measures

GT99 implements multiple layers of technical and organisational security to protect players' personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL encryption for all data in transit between your device and gt99 servers.
  • Encryption of sensitive data at rest in the database using AES-256 standards.
  • Multi-layered firewall system and intrusion detection (IDS/IPS) operating 24 hours a day.
  • Two-factor authentication (2FA) is available for all player accounts for added security.
  • Regular security audits conducted by independent cybersecurity experts.
  • Mandatory data protection training programme for all gt99 staff.
  • Clear incident response procedures to promptly address any data breaches.

While we take all reasonable steps to protect your data, no security system is entirely risk-free. In the event of any significant data breach, gt99 will notify affected players and the relevant authorities within the timeframe required by law.

8Your Rights Regarding Personal Data

As a gt99 player, you have certain rights regarding your personal data under Malaysia's PDPA. gt99 is committed to facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete personal data in our records.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data from our systems.

Right to Restriction

You may request that we restrict the processing of your personal data under certain circumstances.

Right to Object

You may object to the processing of your personal data for specific purposes such as direct marketing.

Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer.

To exercise any of the above rights, please contact the gt99 support team. We will process your request within the timeframe required by law and inform you of the action taken.

9Data Retention Period

GT99 retains players' personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law:

  • Active Account Data: Retained for the duration your account is active and for an additional period after account closure to meet regulatory requirements.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in compliance with Malaysia's legal requirements on financial records and anti-money laundering.
  • Security Logs: Retained for as long as necessary for security investigation and fraud detection purposes.
  • Support Communications: Retained for three (3) years after your last interaction for reference and service improvement purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion of the relevant data.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with GT99's established data deletion procedures, unless extended retention is required by law.

10Changes to This Privacy Policy

GT99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.

Any material changes to this Privacy Policy will be communicated to players via a prominent notice on the platform or by registered email at least seven (7) days before the changes take effect. Continued use of the gt99 platform after such notice constitutes acceptance of the latest version of the Privacy Policy.

The current version of the Privacy Policy, along with the latest update date, will always be available on this page for your reference. We encourage you to check this page periodically to stay informed on how we protect your information.

11Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how gt99 handles your personal data, our team is available to assist you 24 hours a day, 7 days a week.

  • Contact the customer support team via live chat within the gt99 platform.
  • Submit your inquiry via the official GT99 support email.
  • For personal data rights requests, please clearly state the type of request and your account information so we can process it more efficiently.

GT99 is committed to responding to all privacy-related inquiries within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Department of Personal Data Protection or the relevant regulatory authority.

For all privacy and data protection matters, please contact us through the official support channels within the gt99 platform. Our experienced team will assist you promptly and professionally.

Your Data Is Safe. Your Gaming Experience, Secured.

GT99 protects your privacy with industry-grade encryption and full Malaysia PDPA compliance. Register now and enjoy a safe, fair, and exciting gaming experience with more players across Malaysia.

256-bit SSL encryption Malaysia PDPA Compliance No sale of data to third parties
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